could not download screenshot http error

Headline: The video connection was lost, please confirm you're connected to the internet.Here are some steps to try to fix the problem: A firewall, web proxy, or network issue is blocking the video download when the browser tries to play it.The browser is not supported, or currently lacks support for video.A browser problem, or a configuration issue.An issue with the computer, such as a crash or interruption to the network service.Message: You aborted the media playbackĪ somewhat generic browser error that indicates that something stopped the video download process in its tracks.

Headline: The video download was cancelled.

Common error messagesīelow is a list of error messages which you might receive when trying to play videos, along with suggested steps to try to fix the problem: MEDIA_ERR_ABORTED We strongly recommend checking for available browser updates regularly to ensure that you have the latest and greatest fixes and performance.įor a complete list of supported browsers, see the Brightcove Player System Requirements document. This topic contains the following sections: If you need further assistance, you will learn how to gather relevant information and contact support.

Viewing the Brightcove System Status Pageīrightcove Player Troubleshooting Guide In this topic, you will learn how to troubleshoot the Brightcove Player by diagnosing some common playback error messages.

Training: Quick Start to Player Management.

Versions of the Brightcove Player Documentation.

Using a Screen Reader with the Brightcove Player.

Implementing Cue Points Programmatically.

Identify and Delete Low Performing Videos.

Brightcove Player 6 Now Default Version.

Adding Captions to Videos Programmatically.

Adding an Application ID to the Player Embed Code.

Step-by-Step: Video.js Plugin Generator.

Reporting on Brightcove Player Configurations.

Signed URLs and Token Auth with a Live Stream.

Restricting Video Playback Using IP Address.

Creating a DASH DRM Manifest for the Brightcove Player.

Configuring Player Content Restrictions.

Responsive Sizing for the Brightcove Player.

Quick Start: Player Customization - Legacy Skin.

Customizing Player Appearance - Legacy Skin.

Step-by-Step: Brightcove Player Debugger.

Brightcove Player Troubleshooting Guide.

Bulk Updating Brightcove Default Player.

Options for Standard (iframe) Embed Code.

Options for Advanced (in-page) Embed Code.

Assigning Video to Player Programmatically.

Using Player Enhancements for Live SSAI.Using DFP Premium with Brightcove Player.Testing Pre-Release Advertising Plugins.

Known Issues: Server-Side Ad Insertion (SSAI).Client-Side Pre-roll Ads with Live SSAI.Advertising with Server-Side Ads (SSAI).Advertising with SSAI and Open Measurement.Brightcove Player 5 to 6 Migration Guide.Training: Developing with the Brightcove Player.

Could not download screenshot http error